Heal With Laser Academy Terms & Conditions

Last updated: June 2026

These Terms & Conditions apply to all Heal With Laser Academy training, memberships, webinars, resources, accreditation pathways, events and related educational services.

By accessing Heal With Laser Academy, enrolling in a course or a membership, registering for a webinar, purchasing an accreditation pathway, or using any Academy resources, you agree to these Terms & Conditions.

1. About Heal With Laser Academy

Heal With Laser Academy provides clinical education, training resources, professional development, implementation support and accreditation pathways relating to laser therapy and photobiomodulation.

The Academy is designed to support clinicians and clinics in developing safe, confident and clinically reasoned use of laser therapy.

The technology is only the beginning. Heal With Laser Academy provides the clinical system behind the device.

2. Educational Purpose Only

All Academy content is provided for educational and professional development purposes only.

Academy content does not replace:

• professional clinical judgement

• local regulatory requirements

• device manufacturer instructions

• workplace policies

• patient-specific assessment

• professional indemnity obligations

• referral, escalation or emergency care where required

Clinicians remain responsible for assessing each patient, determining the diagnosis, whether treatment is appropriate, obtaining consent, applying treatment safely, documenting care, and working within their own professional scope of practice.

3. Professional Responsibility

By using Heal With Laser Academy resources, you acknowledge that you are responsible for:

• ensuring you are appropriately qualified, trained, registered or authorised to provide treatment in your jurisdiction

• understanding and complying with local laws, regulations and professional standards

• using laser equipment safely and in accordance with applicable safety requirements

• following device-specific operating instructions

• determining whether a patient is suitable for treatment

• recognising contraindications, precautions, red flags and situations requiring referral

• maintaining appropriate clinical records

• maintaining professional indemnity insurance where required

Heal With Laser Academy does not accept responsibility for clinical decisions made by individual practitioners or clinics.

4. No Guarantee of Clinical Outcomes

Laser therapy may be helpful across a range of clinical presentations, but individual outcomes vary.

Heal With Laser Academy does not guarantee:

• symptom improvement

• treatment success

• patient satisfaction

• financial return

• increased clinic revenue

• accreditation approval

• clinical competency without adequate participation, application and assessment

Any examples, case discussions, protocols or clinical outcomes discussed within the Academy are provided for educational purposes and should not be interpreted as guaranteed outcomes.

5. Clinical Foundations Training

Clinical Foundations Training is designed as an onboarding and introductory education pathway for clinicians and clinics beginning or consolidating their use of laser therapy.

Where included as part of a device onboarding pathway through partner distributors, access may be provided to eligible clinics or practitioners at no additional charge, subject to the access terms provided at the time.

Clinical Foundations Training may include:

• pre-delivery learning

• device familiarisation

• safety and setup principles

• foundational clinical application

• early implementation guidance typically including a one hour clinic specific webinar

Access to Clinical Foundations Training does not imply accreditation, endorsement, certification of competency, or approval to practise outside a clinician’s professional scope.

6. Professional Membership

Professional Membership is the main ongoing Heal With Laser Academy membership pathway.

Professional Membership may include access to:

• clinical standards and framework resources

• evidence summaries

• protocol refinements

• emerging evidence updates

• monthly live webinars or implementation sessions

• monthly consolidation or upskill sessions

• clinical decision trees

• condition modules

• practice-based implementation insights

• “What Changed & Why” summaries

• community, support and clinical collaboration resources

• other membership resources as updated from time to time

The specific inclusions of Professional Membership may evolve over time as the Academy develops. It should not be presumed all areas are accessible upon launch or at the tiem of purchase are available.

7. Membership Access

Professional Membership access is provided according to the membership package purchased.

Unless otherwise stated:

• Professional Membership is billed annually

• the annual membership price is $1,680 per year

• membership includes access for up to 2 practitioners

• additional practitioners are $450 per year each

• access is intended for the named clinic, business or practitioners approved under the membership

• login details must not be shared with unauthorised users

• login emails should be individual access emails only and not practice or business generic emails including those that are info@ or admin@.

• membership access is non-transferable without written approval

Heal With Laser Academy may suspend or cancel access if membership details, logins or resources are shared outside the approved membership arrangement at our sole discretion.

8. Additional Practitioners

Additional practitioners may be added to an active Professional Membership for the stated additional practitioner fee.

Additional practitioners must be part of the same clinic, business, practice group or approved team unless otherwise agreed in writing.

If an additional practitioner leaves the clinic or organisation, the clinic must notify Heal With Laser Academy. Replacement access may be approved at the discretion of Heal With Laser Academy.

9. Membership Renewal and Cancellation

Professional Membership is provided on an annual basis unless otherwise agreed.

Renewal terms, payment dates and cancellation requirements will be provided at the time of purchase or renewal.

Unless otherwise stated:

• membership fees are paid annually in advance

• cancellations stop future renewal but do not automatically trigger a refund for the current membership period

• access may continue until the end of the paid membership term

• failure to pay renewal fees may result in suspension or cancellation of access

Heal With Laser Academy may change membership pricing, inclusions or renewal terms with reasonable notice.

10. Refunds

Refunds are not automatically provided for change of mind, non-attendance, lack of use, failure to complete training, or failure to access included resources.

Refund requests may be considered at the discretion of Heal With Laser Academy and in accordance with Australian Consumer Law.

Where a refund is approved, Heal With Laser Academy may deduct reasonable administrative, platform, processing or resource access costs.

Nothing in these Terms & Conditions limits any rights you may have under Australian Consumer Law.

11. Webinars, Live Sessions and Replays

Professional Membership may include live webinars, monthly clinical implementation sessions, consolidation sessions, upskill sessions, Q&A sessions or other live education events.

Heal With Laser Academy may determine whether recordings or replays are made available.

Live session dates, topics, speakers and formats may change.

If a clinician or clinic cannot attend a live session, this does not entitle them to a refund or membership discount.

Webinar recordings, where provided, remain the intellectual property of Heal With Laser Academy and must not be copied, downloaded, shared, republished or distributed without written permission.

12. Accreditation Pathways

Heal With Laser Academy may offer accreditation pathways, including General Scope Accreditation and Specialist Area Accreditation.

Accreditation is intended to recognise completion of specific education, participation, assessment or competency review requirements as determined by Heal With Laser Academy.

Accreditation does not:

• replace professional registration

• create a new professional qualification

• guarantee clinical competence in all circumstances

• authorise practice outside a clinician’s professional scope

• replace local legal, regulatory or licensing requirements

• guarantee patient outcomes

• guarantee acceptance by insurers, employers, regulators or professional bodies

Heal With Laser Academy may update accreditation requirements, assessment methods, renewal requirements, fees, maintenance obligations and recognition criteria over time.

13. Accreditation Fees and Maintenance

Accreditation fees are separate from Professional Membership fees unless otherwise stated.

Current stated fees may include:

• General Scope Accreditation: $2,880 one-off fee per practitioner

• General Scope Accreditation maintenance: $495 per year

• Specialist Area Accreditation: $4,680 one-off fee

• Specialist Area Accreditation maintenance: $695 per year

Maintenance fees may be waived where approved conference presentation, publication contribution or other recognised contribution criteria are met, at the discretion of Heal With Laser Academy.

Professional Membership may be required as a prerequisite for accreditation and/or ongoing accreditation maintenance.

14. Events and Conferences

Heal With Laser Academy may offer events, workshops, conferences, guest presentations or in-person education sessions.

Event registration terms, inclusions, cancellation conditions, refund conditions and attendance requirements may vary and will be provided for each event.

Heal With Laser Academy may change event speakers, topics, locations, schedules or formats where required.

Travel, accommodation and related costs are the responsibility of the attendee unless otherwise stated.

15. Intellectual Property

All Academy content is owned by Heal With Laser Academy or used under licence.

This includes but is not limited to:

• videos

• webinars

• slides

• protocols

• clinical standards

• frameworks

• handbooks

• templates

• diagrams

• written resources

• accreditation materials

• case examples

• decision trees

• downloads

• website content

• branding and logos

You may use Academy resources for your own learning and approved internal clinic use.

You must not copy, reproduce, modify, resell, share, teach, publish, distribute, upload, record, or commercially exploit Academy content without written permission.

16. Internal Clinic Use

Professional Membership resources may be used internally within the approved clinic or business to support training, implementation and clinical consistency.

Internal use does not permit:

• sharing resources with external clinics

• using resources to train non-members

• incorporating Academy content into your own paid course

• republishing Academy resources under your own brand

• uploading Academy content to shared public folders, learning platforms or social media

• using Academy materials for commercial education outside your approved membership

17. User Conduct

Members and participants must engage respectfully and professionally.

Heal With Laser Academy may suspend or remove access where a person:

• behaves abusively, aggressively or unprofessionally

• shares confidential or inappropriate patient information

• breaches intellectual property rights

• shares logins or resources without permission

• misrepresents Academy content, accreditation or membership status

• uses Academy resources in a misleading or unsafe way

• breaches these Terms & Conditions

18. Patient Confidentiality and Case Discussions

Where clinical cases are discussed, members must ensure that all patient information is appropriately de-identified unless proper consent has been obtained.

Members are responsible for complying with privacy, confidentiality and health record obligations in their jurisdiction.

Heal With Laser Academy may remove or decline to discuss case material that appears to contain inappropriate identifying information.

19. Technology and Platform Access

Heal With Laser Academy may use third-party platforms to deliver courses, memberships, webinars, payments, emails and resources.

We aim to provide reliable access, but do not guarantee uninterrupted or error-free platform availability.

Access may be affected by maintenance, technical issues, internet problems, third-party provider outages or account-related issues.

Heal With Laser Academy is not responsible for technical problems outside its reasonable control.

20. Changes to Content and Services

Heal With Laser Academy may update, modify, add, remove or restructure Academy content, memberships, resources, protocols, webinars, accreditation requirements or events as part of ongoing improvement.

The Academy is intended to evolve as clinical evidence, technology, protocols and educational needs develop.

Where major changes affect paid access, reasonable notice will be provided where practical.

21. Communications

By enrolling, registering or purchasing, you agree to receive communications relating to your training, membership, account, webinars, accreditation, events and Academy updates.

You may unsubscribe from marketing communications where applicable, but some administrative or membership-related communications may still be necessary.

22. Payments

All prices are listed in Australian dollars unless otherwise stated.

Payments may be processed through third-party payment providers.

You are responsible for ensuring payment details are accurate and up to date.

Failure to complete payment may result in delayed, suspended or cancelled access.

23. Limitation of Liability

To the maximum extent permitted by law, Heal With Laser Academy is not liable for any loss, injury, claim, damage, cost or expense arising from:

• clinical decisions made by members or participants

• misuse of Academy content

• treatment outcomes

• device misuse

• failure to follow safety requirements

• failure to comply with professional, legal or regulatory obligations

• unauthorised sharing or use of resources

• technical access issues outside our control

• reliance on educational content without appropriate clinical judgement

Nothing in these Terms & Conditions excludes liability that cannot be excluded under Australian Consumer Law or other applicable law.

24. Privacy

Heal With Laser Academy handles personal information in accordance with applicable privacy laws and its Privacy Policy.

Personal information may be collected for purposes including account setup, course access, membership management, communication, event registration, payment processing, accreditation review and service improvement.

25. Use of Branding and Accreditation Status

Members must not use Heal With Laser Academy branding, logos, badges, certificates, accreditation language or claims unless authorised.

Clinicians or clinics may only refer to accreditation status once accreditation has been formally awarded by Heal With Laser Academy.

Professional Membership alone does not imply accreditation.

Any use of Academy branding or accreditation status must be accurate, current and not misleading.

26. Termination of Access

Heal With Laser Academy may suspend or terminate access where:

• fees are unpaid

• terms are breached

• resources are misused or shared without permission

• conduct is inappropriate

• accreditation or membership status is misrepresented

• continued access creates risk to the Academy, members, patients, partners or reputation

Termination does not automatically entitle the member to a refund.

27. Governing Law

These Terms & Conditions are governed by the laws of Australia and the applicable laws of the state or territory in which Heal With Laser Academy operates, unless otherwise required by law.

28. Contact

For questions about these Terms & Conditions, membership access, training, accreditation or account support, contact:

Heal With Laser Academy
[email protected]